COVID-19 Update
In order to protect our customers and employees, our doors are CLOSED to the public. We continue to monitor this pandemic closely with guidance provided by the Premier of Ontario.
You can continue to pay your bill via drop box located @ 360 West St S, at the bank and on-line. We cannot accept cash at this time.
Move-In/Move-Out forms will continue to be processed on-line.
Staff will continue to be available to assist you by phone, and email, Monday to Friday 8:30 am to 4:30 pm. Please contact us at 705-326-7315, if you have additional questions.
Thank you for your understanding.
To support Ontarians staying home under COVID lockdown, Ontario has taken steps to hold TOU and Tiered prices at 8.5¢/kWh for all electricity used at all hours starting January 1, 2021.
Customers now have the choice whether to stay on TOU pricing or switch to Tiered pricing. Further information on choosing your electricity price plan.
Orillia Power’s election form.
The Ontario Government has announced the “COVID-19 Energy Assistance Program” (CEAP) and CEAP-SB to assist residential and small business customers directly impacted by COVID-19 in paying their electricity bills. For further information, including eligibility criteria, for the COVID-19 Energy Assistance Program, email CEAP@orilliapower.ca or call us at 705-326-7315.