Since June 1, 2020, residential and small business customers on Time-of-Use (TOU) have been paying a fixed electricity price of 12.8 ¢/kWh for all hours of the day as part of the government’s response to the COVID-19 pandemic. This fixed price ends on October 31, 2020. On November 1, 2020, new winter TOU and Tiered prices will take effect, and TOU customers will resume paying TOU prices that are different at different times of the day. Further information new electricity prices for households and small businesses.
The Ontario Government has announced the “COVID-19 Energy Assistance Program” (CEAP) and CEAP-SB to assist residential and small business customers directly impacted by COVID-19 in paying their electricity bills. For further information, including eligibility criteria, for the COVID-19 Energy Assistance Program, email CEAP@orilliapower.ca or call us at 705-326-7315.