Information & Notices

Planned Outage: December 15th there is a planned outage for Wyandotte St area. Learn More.

HAPPY HOLIDAYS! During this Holiday Season we will be closed to the public end of day Monday December 23rd and re-open our doors on Thursday January 2nd, 2020. Should you need to contact us we will be available by phone or email December 27th, 30th and 31st, 2019. Orillia Power Corporation

Orillia Power’s REP representative is promoting a new local program and may visit your business. The REFRIGERATION EFFICIENCY PROGRAM (REP) is a local community program for small business customers with an average annual demand of 250 kW or less. Replace up to $2,500 worth of old, inefficient, commercial refrigeration equipment at no cost to your business and enjoy additional savings as a result of reduced energy use. Call our office at 705-326-7315 for more information. Learn more – Local Community Program

New TOU Rates

The Ontario Government has introduced the new Ontario Electricity Rebate (OER) effective November 1, 2019.  The OER is set at 31.8% and replaces the previous 8% rebate and Regulated Price Plan (RPP) rate reduction, as well as the Global Adjustment Modifier previously provided to eligible consumers not participating in RPP.  RPP prices are increasing November 1, 2019 to reflect the true cost of electricity and the Electricity line on bills will rise accordingly.  The OER will compensate for that rise and the average residential bill increase will be in line with the rate of inflation. For example, the total bill for a typical residential customer who uses 700 kWh per month will increase by about $1.99 or 1.8%. The OER will appear on bills labelled “Ontario Electricity Rebate”.  Consumers that were previously eligible for the 8% rebate will be eligible for the OER including low-volume consumers such as households and small businesses, as well as farms and certain long-term care homes. Larger multi-unit complexes that are primarily residential, where at least 50% of the units are “qualifying units” as defined, such as apartment buildings and condominiums will be eligible subject to new notice requirements. Consumers that were receiving the 8% rebate on October 22, 2019 but are not eligible for the OER will receive the OER until October 31, 2020 if they meet the new notice requirements before February 1, 2020. If not met, their OER will cease on January 31, 2020. A Notice Form will be mailed to all affected customers. See News Release.

Information about the Ontario Electricity Rebate is available at www.ontario.ca/page/changes-your-electricity-bill.

Orillia Power has posted its 2018 Scorecard. See how we performed

Consumer Alert: Beware of disconnection scams. Consumers are reporting being contacted by scam artists pretending to be from their utility and threatening to disconnect electricity service if they don’t receive payment immediately. If you receive such a message by phone or text or letter, contact your utility directly using the telephone number printed on your bill.

Orillia Power has updated its Conditions of Service. Learn more

Ontario’s System-Wide Electricity Supply Mix 2018 Data

For the latest Tariff of Rates and Charges for Orillia Power customers effective May 1, 2019, see Current Rates

April is Dig Safe Month! Protect your property and loved ones by contacting Ontario One Call before you dig. Visit

Thank you to all our customers for the success of our conservation programs. It has been a great partnership. As of April 1, 2019, most programs will be delivered centrally by the IESO. Go to saveonenergy.ca or contact them by email at saveonenergy@ieso.ca.

WARNING: Orillia Power has received reports from customers who have been targeted regarding a disconnection scam. Learn More.

Hydro One Inc. is applying for approval to purchase all shares of Orillia Power Distribution Corporation.  See Notice and Application.

Orillia Power Distribution Corporation is applying for new distribution rates effective May 1, 2019. If the application is approved as filed, residential customers consuming 750 kWh per month would experience a decrease of approximately 2.8% in their current delivery charges. This is a $1.28 per month decrease on their total bill. General service customers consuming 2,000 kWh per month and having a monthly demand of less than 50 kW would experience a decrease of approximately 3.2% in their current delivery charges. This is a $3.64 per month decrease on their total bill.  See Application.

Effective April 1, 2018, the Debt Retirement Charge will no longer be applied to electricity bills. Learn More

April is Dig Safe Month.  Make just one call before you dig. Learn More

Join the over 500 Ontarians who are now having their say on electricity issues. Go to www.YourVoiceHasPower.com and join this important conversation.

New video sheds light on the electricity bill and celebrates utility workers. Click to view video

Community Investment with Hydro One. Learn More

City of Orillia Will be Home to Hydro One Advanced Technology Hub. Learn More

Local Utilities Warn of Electricity Bill Phone Scams. Learn More

Save with Kilowatt Way – a new interactive tool. Learn More

Ontario Energy Board warns consumers of a possible OESP telephone scam. Learn More

Hydro One Wants to Build Technology Hub in Orillia. Learn More

Off-Peak Mid-Peak On-Peak

Current: Off-Peak

Summer Weekdays

May 1 to October 31

Time-of-Use - Summer

Off-Peak: 7:00pm - 6:59am
Mid-Peak: 7:00am - 10:59am & 5:00pm - 6:59pm
On-Peak: 11:00am - 4:59pm

Winter Weekdays

November 1 to April 30

Time-of-Use - Winter

Off-Peak: 7:00pm - 6:59am
Mid-Peak: 11:00am - 4:59pm
On-Peak: 7:00am - 10:59am & 5:00pm - 6:59pm

Weekends & Holidays

Holiday Schedule

Time-of-Use - Weekends & Holidays

Off-Peak: All Day

My Account will provide you with timely feedback on your Time-of-Use (TOU) electricity consumption patterns. Smart meters and TOU rates can help you manage your electricity costs if you choose to shift some of your electrical use to lower cost periods. For example, by running your dishwasher or other appliances during a low-demand time, such as weeknights or weekends, you can reduce your electricity costs because you'll pay the 'off-peak' rate.

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