Conditions of Service
The Distribution System Code requires that every distributor produce its own “Conditions of Service” document. The purpose of this document is to provide a means of communicating the types and level of service available to customers within the distributor’s service territory. The current version of the Conditions of Service was published in 2016. Since then, various changes to regulations and codes that govern distributor activities have come into effect, which in turn requires updates to the original document.
The public is invited to make written comments on the revisions. Comments will be accepted until Monday, December 16, 2019. Please direct all written comments to:
Attn: Conditions of Service
360 West St. S., P.O. Box 398
Orillia, ON L3V 6J9