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Payment Options

By Pre-Authorized Payments
Sign up for Pre-Authorized Payment and your electric bill is automatically deducted from your chequing account each month on the due date.

With Pre-Authorized Payment your electricity bill is sent to you in advance and the date of your payment is posted to your bank account. This way you will know ahead of time the exact amount that will be deducted from your account. Saving the time of writing cheques, saving money on postage too!

To apply for direct payments please call one of our customer service representatives at 705-326-7315, option 3.

By internet or telephone banking if offered by your financial institution.

At most Financial Institutions in Ontario on or before the due date. Please note that sometimes it can take up to 10 days for your payment to reach our office from the bank.

By mail – don’t forget to enclose the return portion of the bill with the payment.

In our drive-through drop box located on West Street. Available 24 hours a day (cheques only please, no cash)

At our office (360 West St. S.) during the hours 10:00 a.m. to 4:00 p.m. Monday to Friday by cash, cheque, or debit card.

At the City of Orillia, 50 Andrew Street South through debit transaction, cash, cheque, or drop box (cheques only please, no cash).

Credit Card Payments – VISA and Mastercard payments are now accepted by Orillia Power. Paymentus Corporation, a third party electronic bill payment service provider, will process all of our credit card payments. This payment option will be charged a processing fee of 1.75% of the payment amount, for each payment made up to a maximum of $1000.  If your payment exceeds this $1000 maximum, you will have to process more than one payment. Each payment will incur a 1.75% processing fee.

To make a credit card payment, you have 2 options:

  • Pay Online
  • To pay using the automated telephone system, call the toll free number at 1-877-481-4890

Equal Payment Plan

The Equal Payment Plan (EPP) allows you to spread your annual electricity costs evenly through the year for easier budgeting and a more predictable monthly bill. With EPP, you pay the same amount every month!

The monthly budget amount is determined by taking your total bill amounts during the past 12 month period and calculating equal monthly payments for the next 12 months. Your budget amount can be reviewed at any time and if applicable, can also be adjusted. Once a year, your account is reconciled and any overpayment or underpayment is applied