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Emergency Order – Relief for Industrial and Commercial Customers

May 22, 2020

Emergency Order – Relief for Industrial and Commercial Customers

Beginning in April 2020, the Ontario government is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity customers that do not participate in the Regulated Price Plan (RPP). Under the emergency order, companies with receive temporary immediate relief on their electricity bills. The government intends to keep this relief in place through the end of June 2020, subject to necessary extensions and approvals to implement this initiative.  Customers will automatically see this relief reflected on their bills. Customers who have already received their April bill should see an adjustment on a future bill. The government intends to bring forward subsequent amendments that would, if approved, recover the deferred GA charges (excluding interest) from industrial and commercial electricity customers over a 12-month period beginning in January 2021.

Deferral of Global Adjustment Charges. See more